Help Center

Answers, guides, and resources to get the most out of Hanubot.

Getting Started

Go to Sign Up, enter a valid email, and verify via OTP. You can then complete onboarding in your dashboard.

Use Login with your email and password. If you forgot your password, use the Forgot Password link to reset securely.

Complete signup, connect Binance (read/write for Futures only), and select a plan. The bot activates shortly after setup and payment confirmation.

Binance & API

In Binance: API Management → Create API (e.g., “Hanubot”) → Enable Futures & Read/Write permissions. Keep keys secret; never share them.

Yes. Your funds stay in your Binance account. The bot only uses your API to place trades according to your settings.

Account & Billing

We offer a monthly subscription and an ownership option. See current pricing and any discounts on the Bot page.

You can review or start your subscription from your dashboard or via Sign Up if you’re new.

Bot & Trading

Entry, exit, risk controls, and alerts based on configured strategies. You can monitor performance from the dashboard.

You’ll receive real‑time updates via Telegram for major actions and status changes.

Still need help?

Our team is here to assist you.


Tip: For faster resolution, include screenshots and your registered email when contacting support.